Cookie policy

What are cookies?

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to record some aspect of a website and to provide information to the owners of the website.

How and why we use cookies

We use cookies to give you the best experience when you visit our website. By using cookies, we can make it easier for you to do many things, such as managing your accounts, policies, or login details, and applying for products and services. Cookies can also allow us to tailor the content of our website so we can show you services or adverts we think you may be interested in.


Keeping your personal information safe

Our cookies do not store personal information such as your name, address, phone number or email in a format that can be read by others. The cookies we use cannot read or search your computer, smartphone or web-enabled device to obtain information about you or your family, or read any material kept on your hard drive.


The types of cookies we use on this website

Cookies are grouped as necessary or optional - we will not set optional cookies without your consent. Optional cookies are all those that are not catergorised as 'strictly necessary'.

The table below explains the cookie consent categories, the services and cookies that we use on this website.


Strictly Necessary: 

These cookies or other identifiers are used for activities that are strictly necessary to operate or deliver the service you requested from us and, therefore, do not require you to consent.

Service

Description

Cookie

Duration 

Acquia

Set by Acquia Lift these cookies allow us to deliver website personalisation.

tc_ptid

2 yearsFirst Party
tc_ptidexpiry 2 yearsFirst Party
tc_ttid

30 minutes after the last page view

First Party

CleanTalk

Used to prevent spam on our forms and acts as a complete anti-spam solution and firewall for this site.

apbct_*

SessionFirst Party
ct_*SessionFirst Party
ct_sfw_*SessionFirst Party
IubendaIubenda is our cookie consent platform. These cookies are set by Iubenda so that we use their service and store users consent preferences.

_iub_cs-25751007

1 yearFirst Party
_iub_cs-<id>1 year3rd Party
locale1 year3rd Party
country1 year3rd Party

_iubenda_session

Session3rd Party
_vwo_uuid_v21 day3rd Party
New Relic JESSIONIDSession3rd Party
  dtm_cookietime_dismissedSessionFirst Party

Experience Enhancement:

These optional cookies or other identifiers help us provide a personalised user experience by improving the quality of your preference management options and by enabling the interaction with external networks and platforms.

ServiceDescriptionCookieDuration 
VimeoThese cookies allow Vimeo to collect usage information for Vimeo hosted videos, which we often embed on our site to enhance your experience.  Vimeo regards these cookies essential in order to run their service.  _fbp3 months3rd Party
_ga1 year3rd Party
_gcl_au1 year3rd Party
_uetvid13 months3rd Party
continuous_play_v31 year3rd Party
player1 year3rd Party
Vuid    13 months3rd Party
YouTubeThese cookies allow YouTube to collect usage information for YouTube hosted videos, which we often embed on our site to enhance your experience. YouTube regards these cookies essential in order to run their service.  __Secure-3PAPISID13 months3rd Party
__Secure-3PSID13 months3rd Party
__Secure-3PSIDCC1 year3rd Party
__Secure-1PSIDTS1 year3rd Party
__Secure-ENID13 months3rd Party
ANID13 months3rd Party
AEC7 months3rd Party
APISID1 year3rd Party
NID7 months3rd Party
HSID13 months3rd Party
PREF1 year3rd Party
SAPISID1 year3rd Party
SID1 year3rd Party
SIDCC1 year3rd Party
SSID1 year3rd Party
VISITOR_INFO1_LIVE7 months3rd Party
Wide Session3rd Party
YSCSession3rd Party
  VISITOR_PRIVACY_METADATA7 months3rd Party
  SOCSSession3rd Party
  CONSENT10 months3rd Party
  GPS1 day3rd Party


Measurement:

These optional cookies or other identifiers allow us to measure traffic and analyse your behaviour with the goal of improving our service.

ServiceDescriptionCookieDuration 
Google Analytics

Google analytics is a performance and traffic analytics tool we use to analyse data to improve the website experience

_ga 1 yearsFirst Party
_gid1 dayFirst Party
ga_<container_id>1 yearFirst Party
Fullstory

Fullstory is a session recording tool that allows us to analyse user behaviour and collect performance data to help us measure and improve customer experiences    

fs_uid1 yearFirst Party
fs_cid1 yearFirst Party


Targeting & Advertising:

These optional cookies or other identifiers enable us to deliver personalised marketing content to you based on your behaviour and to operate, serve and track ads.

ServiceDescriptionCookieDuration 
Google AdsThese cookies set by Google are advertising cookies used for user tracking and ad targeting purposes.    NID6 months3rd Party
__Secure-3PAPISID
 
1 year3rd Party
__Secure-3PSID
 
1 year3rd Party
__Secure-3PSIDCC
 
1 year3rd Party
__Secure-3PSIDTS
 
1 year3rd Party
DoubleclickThese cookies are used to register and report user's actions after viewing or clicking one of our Google ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.    IDE13 months3rd Party
DSID8 days3rd Party

 

3rd Party Cookies

When you visit our website you may see some cookies that are not related to our website. This is because suppliers &/or services we use may set their own cookies on our website that they deem are essential in order for us to use their service.

As we do not control the settings of such cookies owned by third parties, we advise you to check the third-party websites for more information about these cookies and how to manage them.

Specific references to Third Party cookies are indicative only.

For complete information in this regard, we ask users to consult the privacy policies of the relevant external services mentioned in this cookie policy.

Proof of consent

In line with GPDR and EU requirements, we hold proof of consent via our cookie management platform, Iuebenda.
 

Manage cookie preferences

You can update your cookie preferences at any time. Please update here
 

Google

Our website(s) may share information with Google via cookies & trackers, where you have agreed to this. You can find out more information about how Google uses data collected through cookies on Google’s Privacy & Terms site.
 

Links to sites provided by others

If you follow a link from our website to another website, please be aware that the owner of the other website will have their own privacy and cookie policies for their site. We recommend you read their policies as we are not responsible or liable for what happens at their website.
 

Changing your browser settings and clearing cookies

You can adjust the settings in your web browser to determine whether sites can set cookies on your computer. If you've visited this website before, there may be previously set cookies on your computer. You can find out how to delete them from the sites listed below depending on the browser of which you use.